The customer journey should be priority #1 on everyone’s agenda. Therefore improving processes and better ways of working is essential and should be supported by Leaders.
Catherine Converset – Présidente du Groupe Productivity
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Catherine Converset – Présidente du Groupe Productivity
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Productivity was a sponsor of the COE Summit 2016 April 12-14
COE SUMMIT 2016 website
Catherine Converset presented a case study on Lean in Support Functions: Deploying a Company-wide Strategy of Excellence
TPM: Taking care of a company’s assets like a mother takes care of her baby…
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