THE VIRGINIA MASON EXPERIENCE
Virginia Mason Medical Center (VMMC) was one of the first health care organizations to implement Lean and its methodologies. Other organizations have followed VMMC’s lead, but this world class organization still leads in the utilization of innovative Lean tools.
Accelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Experience describes how VMMC has systematically integrated innovative structures, methods, and cultural practices into its implementation of Lean.
Describing how your organization can create a strategy and build a culture of innovation and learning, it supplies concrete examples that show—not just conceptually, but through VMMC’s actual experiences—how Lean and innovation can work hand-in-hand to incrementally improve and radically transform your value streams.
Explaining how to use the voices and experiences of patients and their families to drive improvement and innovation in new directions, the book supplies a clear understanding of how Lean can help you achieve your goals in today’s increasingly demanding marketplace.
By Paul E. Plsek
Productivity Press – 2013 – 216 pages
Hardback
978-1-48-220383-7
October 7th 2013