Productivity is proud to be a sponsor of the COE Summit 2016 April 12-14.
BREAK-OUT SESSION APRIL 14, 2016 : LEAN IN SUPPORT FUNCTIONS: DEPLOYING A COMPANY-WIDE STRATEGY OF EXCELLENCE
LEAN IN SUPPORT FUNCTIONS: DEPLOYING A COMPANY-WIDE STRATEGY OF EXCELLENCE
Leaders realize that a holistic operational excellence effort – bringing lean techniques to all facets of the business — is necessary to create long-term competitive advantage. To that end, it is imperative that all company and organizational functions challenge their processes and their way-of-working to focus on customer requirements, increase the speed of response, and eliminate quality variability. This company-wide effort requires a strategic intent, changes in leadership and management roles, organizational changes and a customized roadmap built around a few key principles.
In this case-based presentation, Catherine Converset presented one organization’s journey – from issues to outcomes – applying the principles of Operational Excellence to corporate functions and processes (Marketing, Quality, R&D, HR, Sales and Finance). She shared the benefits obtained in every department and the overall company impacts, the key success factors and the difficulties. She explained the leadership and management changes that have been implemented and the challenges for long term sustainability.
Presenter: Catherine Converset, Managing Partner, Productivity Group Europe, Productivity Inc.
Level: Beginner
Audience: VP Operations, VP Marketing, VP Human Resources, Heads of Department, Managers, Lean Managers